COVID-19 Resources

The Coronavirus Pandemic has changed the way we live and work. Those of us who work in essential services have a responsibility to continue providing services to our customers. The resources below will be helpful to you as we get through this pandemic together. 

Statements & Letters

The Utah Division of Drinking Water and the National Rural Water Association have released statements concerning the novel Coronavirus. The Environmental Protection Agency (EPA) also released a letter to Governors about the Presidential Declaration of a National Emergency.


NRWA Impacts of COVID-19 Emergency

The NRWA has put together a summary of the impacts of the coronavirus pandemic on water systems across the country. We recommend you send the letter, at the end of the summary, to your Congressman if you have had water loss during this time.


EPA Essential Workers Template – Water/Wastewater

The EPA is providing the attached template for state, localities and water utilities to use to provide documentation to workers that are considered essential. This template complements the letter that EPA Administrator Andrew Wheeler sent to Governors in all 50 states, territories, and Washington, DC on March, 27, 2020 requesting that water and wastewater workers, as well as the manufacturers and suppliers who provide vital services and materials to the water sector, are considered essential workers and businesses by state authorities when enacting restrictions to curb the spread of COVID-19.


EPA Letter to Governors

“In response to the Presidential Declaration of a National Emergency for the COVID-19 outbreak, I am writing to you to request that water and wastewater workers, as well as the manufacturers and suppliers who provide vital services and materials to the water sector, are considered essential workers and businesses by state authorities when enacting restrictions to curb the spread of COVID-19. Our critical infrastructure and the operators who ensure the safe supply of water to our homes and hospitals depend on treatment chemicals, laboratory supplies, and related goods and materials. “


DDW Protections against COVID-19

Marie E. Owens (Division of Drinking Water) made a statement on the availability of drinking water during the coronavirus outbreak. DDW wants residents to know that public drinking water systems are designed to continuously deliver safe drinking water to your tap. “There is no need for residents to stock up on surplus bottled water in preparation for a potential outbreak of coronavirus.”


NRWA Statement on the Coronavirus

The National Rural Water Association made a statement on the management techniques of drinking water and wastewater. The NRWA continues to monitor the coronavirus outbreak and recommends all water and wastewater utilities review the best and latest information.

Operational Resources

This is a list of resources that will help operators through the pandemic.


Coronavirus/COVID-19 Readiness: Sustaining Operations

The Division of Drinking Water (DDW) and the Rural Water Association of Utah (RWAU) created a joint press release containing guidelines for sustaining operations.

Water operators are essential personnel and should be prepared to address potential impacts to supply due to personnel interruptions tied to COVID-19. Water systems play a vital role in public health and Rural Water Association and the Division of Drinking Water are here to help systems put measures in place that ensure seamless operations during the Coronavirus/COVID-19 pandemic.


Wastewater and Coronavirus (COVID-19):  What are the risks?

The University of Minnesota has released a pdf containing important information for wastewater operators. The study is a compilation of data regarding COVID-19 and its effect on wastewater. We highly recommend you read it.


UTWARN Assistance Request

Prior to assistance being initiated, the requesting system and the responding system along with the responding individual(s) shall work out all details of the response. The following document outlines items that need to be discussed before operational assistance can occur.

Legal Resources

Our legal resources contain helpful information about the workplace from the Equal Employment Opportunity Commission (EEOC) along with the Internal Revenue Service (IRS).


The EEOC Issues Coronavirus Guidance for the Workplace

The EEOC has updated its guidance for the Pandemic Preparedness in the Workplace and the Americans with Disabilities Act to address the coronavirus disease 2019 (COVID-19).

CDC Resources

COVID-19 Home Page

Frequently asked questions about the Coronavirus


COVID Data Tracker

Maps, charts, and data provided by the CDC, updated daily by 8 pm ET

WHO Resources

Water, sanitation, hygiene, and waste management for the COVID-19 virus

The World Health Organization (WHO) is monitoring the outbreak of COVID-19 throughout the world. The following resource is from the research they have done. This Technical Brief is written in particular for water and sanitation practitioners and providers.

FEMA Resources

Coronavirus Rumor Control

FEMA helps the public distinguish between rumors and facts regarding the response to the Coronavirus (COVID-19) pandemic.

USDA Resources

Rural Development Response

USDA Rural Development has launched a COVID-19 resource page to keep customers, partners, and stakeholders continuously updated on actions taken by the Agency to help rural residents, businesses, and communities impacted by the COVID-19 outbreak.


USDA COVID-19 Support Announcement

The USDA has also implemented immediate measures to help Rural Residents, Businesses, and Communities Affected by COVID-19.

DHS Resources

The Department of Homeland Security has released several important resources for you to use. Cybersecurity has been overlooked but is crucial during this pandemic. Please pay attention to their recommendations.


CISA Insights

This link is for executives to help them think through physical, supply chain, and cybersecurity issues that may arise from the spread of Novel Coronavirus, or COVID-19.


ICE Guidance on COVID-19

U.S. Immigration and Customs Enforcement (ICE) is working closely with the Department of Homeland Security (DHS) and other federal, state, and local agencies to facilitate a speedy, whole-of-government response in confronting Coronavirus Disease 2019 (COVID-19), keeping everyone safe, and helping detect and slow the spread of the virus. To keep the public, media and family members of those in custody and other stakeholders informed, we will update this site frequently during this extremely fluid situation.

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